Latest Episodes
SOP Failures
On this week’s episode of Short Term Rental Management, Luke breaks down two recent SOP failures—when a deadbolt and backup lockbox both failed—and explains...
The Bookkeeping Show!
On this week's episode of Short Term Rental Management, Luke sits down with bookkeeper and real estate investor Ben Day of Lionshare Bookkeeping to...
Always Assume User Error
On this week’s episode of Short Term Rental Management, Luke digs into why you should always assume user error first when guests report that...
The Word Yes
On this week’s episode of Short Term Rental Management, Luke dives into “The Word Yes” and how a simple mindset shift can dramatically improve...
Repeat Guests Are For Suckers
On this week's episode of Short Term Rental Management, Luke breaks down why he believes “repeat guests are for suckers” and why obsessing over...
Nobody Is Going To Do It As Good As You
On this week’s episode of Short Term Rental Management, Luke reflects on why nobody will ever care for your property quite like you do....