Episode Transcript
[00:00:00] Next time you want to go post on Facebook, I want you to think to yourself, do I sound like a loser right now? And if you do, don't post. Just don't do it. Don't be a loser on Facebook. This is literally the biggest waste of time you could ever have in your entire life is being a loser on Facebook. Don't do it. Don't do it. And with this Airbnb policy thing, who cares? My advice is implement whatever their new policy is and move on.
[00:00:22] It's bigger than you. I mean, again, where are you getting this ego from? Why do you think anybody cares? Nobody cares about you and your stupid house.
[00:00:32] George from rental Management, how the hell are you? I love you. Great to be here. And a lot of topics today, not just one topic. We're going to talk about several different things, including the fact that last weekend at the recording of this show, I ran the Toronto Marathon with COVID I couldn't make that up if I tried. I felt terrible when I got there and never felt great at all. And the race was beautiful. It was fast, it was flat, it was perfect weather. And I was trained up. I did all the training. I felt great leading up to it, had all the long runs, had everything I needed in this busy world, and.
[00:01:11] And then I got home and bam, massive fever. And I went to the doctor, and sure enough, Covid. I didn't even know Covid was still a thing, you know? And I'm just barely coming out of it now.
[00:01:25] Took about a week. And also, I got an ear infection along the way. I think the air. They said the airplane pressure mixed with the COVID caused an infection in my ear. And I'm like, I thought that was for kids, man. You know, my kids. My kids used to get ear infections when they were little.
[00:01:39] They're still little when they were really little. But anyway, I don't know what my point is, but otherwise, other than the fact that, hey, man, I ran a full marathon with COVID and I ran a 404, which was not great, but that does tell me that most likely I could have done knocked, you know, I'm going to go with 10 minutes. I think I could have knocked 10 minutes off that for a 354 pretty, pretty handily had I not been under the weather. So, you know, just get out there and get after it. That's all I can tell you. Don't be a weenie. Let's. Let's go. Let's not break down and cry over this nonsense and just get it done. You know, that's the best I can tell you. Um, and then speaking of along those same lines as this new Airbnb terms and conditions, you know, I'm sure you've already heard about it. It's all over everywhere. And I have to bring it up because, you know, it's short term rental management, but I don't care. I just don't care.
[00:02:32] Every year, the platform, one platform or another, usually one of them comes out with something ridiculous that everybody loses their minds over, and then a year later, we forgot all about it. And that's what's going to happen here, I hate to tell you. You know, and I don't even know, maybe they're just doing it for publicity at this point.
[00:02:49] Now, I like, I'd like you to think real hard about what it was last year. And I bet you don't know, but it's a quiz because I do know.
[00:03:00] Last year it was the fee structure change and everybody was losing their mind. Oh, my God, my Airbnb fees are going to 16. Nobody's ever gonna book my house again. Remember that? And guess what? That didn't happen.
[00:03:13] Nothing changed. The fee structure, the fees are the same. They're just restructured. They're paid a little bit differently than they. Than they were before, but the same amount, you know, so just calm down, everybody. I cannot believe what I'm seeing on Facebook with this, this new Airbnb policy, you know, with the. With no rental agreements and then no dishes, no cleaning the dishes, blah, blah, blah, whatever.
[00:03:35] I could not care less. I really couldn't care less. I put the new policies in Claude. I applied it to my listings and I had Claude do it for me. You know, we had to go back and forth on it for a few hours, but we'll get more into that. But I made the changes and I moved on and I don't even care.
[00:03:53] I don't care.
[00:03:57] I feel like Airbnb knows a hell of a lot more than I do, and I'm just going to do whatever they say. I do think it's ridiculous to a certain extent that they can tell us we can't use rental agreements. I mean, what is that? You know, it is ridiculous when you think about it, if you're into long term rental, because, I mean, it's like Zillow saying, hey, you can't use your own lease.
[00:04:22] I mean, really, it's kind of ridiculous when you think about it on that level. But I'm no lawyer, I'm not here to talk about that. And I took the policies and I implemented the policies and I'm moving on. And these people that are on Facebook, what in the world? Like, dude, you're just losering it up. You're losering it up big time. If you're going to sit around and talk about, I'm never using Airbnb again, I'm gonna do all f. Play off platform. Me, me, me, me, me, me, me. Whatever, dude. It's not gonna happen. Just be quiet and do what they say and move on. Don't be a loser.
[00:04:57] Stop spending time on this nonsense. That's my advice.
[00:05:03] I'm getting to the point where it's like everything on Facebook is just loser nation. You know what I mean? Like, it seems like you only, people only go on there to hate and complain and, and moan and it's just not my style. It's just there's too much of this in the world I'm looking for. And I'm not, I'm not saying that I'm always carrying the light, the torch of happiness and, and, and integrity and, and positivity all the time. I'm not saying that I'm doing that, but I'm constantly looking for the torch.
[00:05:35] You know, I am, I'm looking for the torch. I, I, I have those. Do you have those days where you're just like, oh my God, everything's sucked today. Nothing went right. Everything was so stressful and suck fest.
[00:05:47] But through that, you have to look for the light, the torch. It's out there. Somebody has it and it gets moved around. There's lots of them, by the way. So just look for those torches and, and go to them. And they are not on Facebook. What in the world? And I say this with peace and love because I have a, you know, one of the oldest and biggest Facebook groups in this space in short term rental. I do short term smarter short term rental. We've got over, we've just about a hundred thousand people in there. And it's been a, it's been a journey, man. I remember just spending countless, massive amounts of hours on that group.
[00:06:25] And it paid off because the people came. If you build it, they will come. But now I can't even go to my own damn ballpark, man. It's hard because there's so much bitching and complaining and being a loser.
[00:06:42] Next time you want to go post on Facebook, I want you to think to yourself, do I sound like a loser right now?
[00:06:48] And if you do, don't post. Just don't do it.
[00:06:52] Don't be A loser on Facebook. This is literally the biggest waste of time you could ever have in your entire life is being a loser on Facebook. Don't do it. Don't do it. And with this Airbnb policy thing, who cares? My advice is implement whatever their new policy is and move on.
[00:07:08] It's bigger than you. I mean, again, where are you getting this ego from? Why do you think anybody cares? Nobody cares about you and your stupid house.
[00:07:16] I hate to tell you, I'm gonna give you a little nugget. I gave you a nugget with the rental agreements. I'm giving you one more nugget. I don't see why it's any bigger. Any more work to take dishes and put them in the dishwasher than it is to put them in the sink. I don't see. I fail to see how that's any more difficult.
[00:07:37] It's absurd. It really is absurd. Like, who came up with these rules? It seems like somebody that doesn't know anything about renting houses. I hate to say that. Love you, Airbnb.
[00:07:49] But at the same time, I don't give a crap how many of my guests are going to put the dishes in the dishwasher anyway.
[00:07:55] And if your cleaner saying stuff about these new rules, they don't want to work.
[00:08:00] Sorry. If your cleaner, like, preemptively said, hey, there's a possibility I might have to work 42 minutes extra today, so you're gonna have to pay me extra.
[00:08:09] That's not a good cleaner.
[00:08:11] I don't want to hear that.
[00:08:14] Do your damn job. I do my job every day, and it's hard as hell.
[00:08:21] Vendors.
[00:08:23] Oh, God, these contractors. Oh, my God, these guys are brutal. You know what I mean? That's my job, dealing with these people, getting the job done, making sure these folks have a nice house to go spend their vacation.
[00:08:36] People, customer service, it's hard. People are difficult.
[00:08:41] So just clean the damn house and move on. It's not that big a deal. I actually said something to my cleaners when this all went down. I said, hey, you're going to hear about this. So we're just letting you know we're not planning on anything changing.
[00:08:54] So it's out there. There's a bunch of noise about it. We don't care.
[00:08:58] We've already implemented the new policies and we're moving on. And we don't think that we're going to see any changes whatsoever. And to be honest with you, my cleaners didn't even write back.
[00:09:08] You know, they didn't even Say, okay, Luke. You know, I think that. And I like that. You know, I mean, maybe a little okay, Luke would have been okay, but I think that they were on the same page, you know, And I got. Maybe I'm hoping that it was good leadership and I got them on the same page as me because I just don't care. It's not a big deal. Stop being a loser on Facebook.
[00:09:29] Okay?
[00:09:31] How about you go run a marathon with COVID If you're gonna bitch him, complain on Facebook. How about that?
[00:09:37] All right, so there's two topics already for the day.
[00:09:42] I do have couple more topics.
[00:09:48] I'm going to preach to my noobs for a second here. And I want you to know that whatever you're going through right now is not that big a deal. And you've heard me say this a thousand times, but it's kind of like, you know, when you. When you're 17 years old and you break your arm and you're like, oh, my God, I can't play baseball, and you're freaking out and it sucks, and you got to go have surgery and it's a huge deal, and your whole family comes and ba, ba, ba.
[00:10:14] And the truth of the matter is, is it's not that big a deal when you fix broken legs for a living. You're doing it all day, every day. It gets to be no big deal. You know what I mean? So, you know, and if you would have told me that I was going to run that marathon with COVID I may have not done it, to be honest with you. I was laying in bed for the day, full day before that. You know, I went to the little shopping mall there. Toronto was great. It was a great city. I've been there before, but actually run on the waterfront there before by myself. Like 20 something miles, maybe, maybe 19 miles, give or take. It's years and years ago. I barely remember it. But great city, big city, you know, very New York esque.
[00:10:56] And I was laying in bed watching football all day, just feeling like crap. And if I had known that I had Covid, I might not have done it.
[00:11:08] But now, looking back on it, I'm sitting here like, you know, next time I get the day before the marathon and I'm in town and I'm ready, and I have my bib and I'm ready to rock, and I got my shoes and everything else, and I've got Covid or the flu or whatever, I'm just gonna do it anyway.
[00:11:24] I've already done it once, you know, it Takes an absolute miracle to get to the starting line with the children.
[00:11:35] Work stress, massive piles of stress. If you don't have massive piles of stress, you're doing it wrong.
[00:11:46] I mean, I'm to the point. I can't even watch TV unless it's the World Series or a football game.
[00:11:53] If that television is on. I feel guilty that I. That I am not doing something productive.
[00:12:02] Now. We've got to be able to unwind and relax, etc. I do that by spending time in nature.
[00:12:10] I like my four wheeler.
[00:12:12] I used to ride my motorcycle, however, have kids now, so I'm considering maybe even getting rid of those. I hate to say that.
[00:12:19] Don't tell the wife I said that.
[00:12:23] Not that you would care, but you know, she might be like, you need to get rid of those.
[00:12:32] So run the damn race with COVID and shut up. Basically, that's my advice to you, okay? If you think this is a big deal, you need to get yourself into some bigger deals.
[00:12:49] All right? Now, I do want to back up to the claw thing, all right? I'm going to be hitting AI basically every show for a while.
[00:12:57] AI is a big point that we need to be talking about a lot. If you're not using it, what are you doing? As a matter of fact, I listened to Logan Motishami this morning. He's got the Mortgage Interest Rate podcast. I know it's ridiculous that that exists, but it does, and it's actually really good. And I listened to it, and he actually said on the show that he's never used Claude. And I'm like, wait a minute. That was a real eye opener for me. I'm like, I don't know if I can take advice from somebody who's never used Glaud at this point. And I hate to be that, like, late 40s dude that's all in on AI but, like, if you're not using it, you are left behind. As soon as those Airbnb policy restructures came out, or whatever the hell you want to call them, the new thing with the rental agreements, I said to myself, you know what?
[00:13:49] I'm just going to do it. What do I care? What do I care?
[00:13:53] And I took those. There was two pages, right? It was like something about rental agreements and something about things that people have, can and cannot do or whatever.
[00:14:02] You know, house rules and blah, blah, blah. There was two separate pages of policy on Airbnb.com so I put them into Claude, and I said, please go to my listings on Hospitable and on Airbnb and tell me what I need to change.
[00:14:15] And I'm doing this with the Claude app on my desktop. I have it connected MCP to Hospitable, which is a fancy way of saying API. In other words, they're directly connected to each other, they can read each other, cannot write.
[00:14:29] And then eventually got to the point where it was pulling up Airbnb on Chrome Extension and we were going to start making some changes and we, I went back and forth with Claude.
[00:14:38] I mean, it was really probably a good three hours of going back and forth. And it's really just like you're just talking to an employee is what you're doing.
[00:14:50] And when you first get into this, because I'm. I'm trying desperately to train my team on it, you know, and it's hard when you first get into it. It's very difficult to be talked into, you know, because, I mean, even when I first started using it all, it was like, wow, this is time consuming. It's kind of a pain in the ass. It's almost like it's just sucking me in to spend more time on here.
[00:15:13] But I stuck with it and now I feel like I'm to the point where I'm pretty comfortable with it and I know how to do it right and I can get things done at a very quick pace. And I have skills created where I can just run a skill and does it for me and, and it's really all just clicking and working and I really like it and it's doing great things.
[00:15:34] And if you're not to that point yet, you need to get there you first. The first place to start there is get you a Claud subscription and chat GPT subscription and then download the desktop app.
[00:15:46] That's a big difference maker. You know, one of my team members was like, why do I need the desktop app? Why don't I just use Chrome Extension? Because it can do everything. Well, because you can have like multiple things going on the desktop app at the same time, start new tasks, et cetera, you know, kind of use that as your, your hub. And then if you need to branch out into things that need to be written, then you have the desktop app take over Chrome for you, basically. And it's hard to explain that to somebody that's never really looked at it before.
[00:16:17] But here's your warning. Property managers, you need to get in on this now, before it's too late.
[00:16:24] You want to be the best in your business, you got to innovate constantly. And this is the innovation Right now get the Claude app, the chat GPT app, the Grok app, whichever one you're going to use the desktop app on your laptop and on your desktop. You know, I've got multiple machines and I've got it on all of them. And you can even have it communicate between each, each machine and that sort of thing, you know.
[00:16:53] So let's get to work on that. Get your ass on AI. I mean really, instead of playing around on Facebook bitching about new policies, you could be getting stuff done and making a difference.
[00:17:11] Nobody cares. Nobody cares. The guests are gonna and moan about hosts until the end of time. It's no different than landlords in the long term rental space. It's the same thing. Oh, these evil landlords. They all. Everybody wants a free vacation in a free place to live. Okay? I mean that's real, that's reality. That's what's going on there with all these social media posts about anti landlord crap, you know what I mean?
[00:17:36] And you should be so lucky that it's just now finally hitting every into this, the overnight rental space because it's been in long term rental forever. You've never heard the term slum Lord.
[00:17:49] You know, people do not like landlords. They just don't. Now there's great people out there that do and they don't care and they're just regular people going to work and they don't want to buy a house. Simple as that. I don't want to buy a house.
[00:18:03] I don't want to stay in a hotel room. I need a kitchen.
[00:18:06] I need a washer and dryer. And those people are out there and they are not bitching and complaining on Facebook.
[00:18:16] So don't buy into it.
[00:18:19] I mean, to a certain extent, to be honest with you, I kind of like this Airbnb move.
[00:18:28] Simple is where it's at in 2026, 2027. Simplicity. People are wanting things to get more simple. There was a period of time, post 18, post 2018 in that covet, early covet era where everybody wanted more of everything and now it's gone. People want simple stripped down. Let's go get to the freaking point and move on with my life.
[00:18:52] And this new Airbnb policy is an attempt at doing that, I think. You know, do I think that maybe they also did it to get people talking about them on the Internet? Oh, you don't have to wash your dishes anymore. Maybe. Marketing rules the world.
[00:19:08] Sales rules the world.
[00:19:12] Everybody, all day long, throughout your entire life is trying to suck cash out of your Pocket everybody, whether you admit it or not, whether you want to believe it or not, everybody is sales pitching you on everything all day long.
[00:19:33] The only difference, the only place that that doesn't apply is your spouse. It's the opposite there. If you're. Especially if you're a dude, you are sales pitching your wife all day long.
[00:19:46] Let me tell you why I am good enough to spend your life with. You have to do that.
[00:19:51] And I'm not talking about with words and telling her she's cute and this and that. Yeah, that's great. But what you need to do is provide her value.
[00:20:02] At least that's how it works for me.
[00:20:04] If I don't provide her with value.
[00:20:07] See you later. Get out. You're wasting my time. Get out of my face. You're wasting my time. But if. If I, you know, if I help out and do things, be a good dad, my life is better.
[00:20:23] Provide the woman value.
[00:20:26] Period.
[00:20:29] Period.
[00:20:30] Do not forget to do that. Do not sleep on that.
[00:20:36] Don't go six months without doing that.
[00:20:41] The rest of the world besides her.
[00:20:44] And again, you ladies, you know, it's the opposite with the husband. I don't know that dynamic as well.
[00:20:53] It's a sales pitch. Everything's a sales pitch. So I do I have a point. My point is, is that maybe in the back of their mind or something like that, or even in the front, they said, let's put out a new policy that gets people talking about us, so then maybe we'll get more people using it.
[00:21:08] Sales pitch. Sales pitch. Sales pitch. They've got the entire Internet. At least in my world. My little tiny piece of the world, talking about the fact that they don't have to wash the dishes anymore.
[00:21:19] Hey, man, if that gets you using more Airbnb, bring it on. You'll know. Hey, if I get more bookings out of this, you don't have to ever wash a dish.
[00:21:30] Fine with me.
[00:21:32] Fine with me.
[00:21:36] And hey, why not throw some paper plates in there while we're at it, just in case, you know what I mean?
[00:21:43] What do I give a shit whether they wash the dishes or not?
[00:21:48] My cleaners are paid well.
[00:21:51] And if this goes on for two years and we need to renegotiate because they're washing more dishes.
[00:21:56] What do I care if they're washing dishes? That means somebody slept in the damn house and we can keep this thing rolling.
[00:22:08] So the next time you want to bitch and complain on Facebook about shit, I want you to remember that you're a loser.
[00:22:18] But I am. I'M not talking to you because if you're listening to this show, you have more sense than that and you are not a loser because you're trying hard and you're wanting to do better in life.
[00:22:29] So thank you.
[00:22:31] And I would also appreciate 5 stars on Spotify.
[00:22:36] Please leave me 5 stars on Spotify for short term rental management. I love you.
[00:22:42] On behalf of the short term shop, Luke Carl saying don't overthink it.
